South Elgin Auto Repair

We always have a great experience at Honest1. Ramon and Heather went out of their way to take care of an issue on our end this visit and they did it all in a very timely fashion! The mechanics, other office staff, and drivers are always so helpful and professional.

Today, June 2nd. You repaired the nissan truck. It had radiator issues. You were clear and precise with your work. Got it done in a day. Thanks again. Well be back again. Our experience at Honest1 was well appreciated. We got an appt the next day.Took our car in they did an inspection to confirm our brakes were in need of repair. Found a few other things too. Dan, the mechanic, was great. He kept us apprised of any changes after the initial conference. His phone manners were great and he explained each repair thoroughly. He also was helpful with getting a good price. The best he could. I will return for future repairs here. I had my car back in one day and it rides awesome. Thank you Dan and Heather also.

The staff was knowledgeable about what I felt was wrong with my car. They explained what they would do to find the cause of the problem. They also sent pictures of the problem area along with an estimate for me to approve prior to doing the work. Very satisfied with Honest 1. They now have a satisfied customer who will be returning ! Thanks Ramon and staff.

Always a pleasant experience. Very professional team who work to ensure I am well informed and satisfied.

As always, service was great and everything done in a timely and professional manner. The staff are so kind and friendly. Thanks again Honest-1!!!

I’m a breast cancer patient recovering from double mastectomy and Heather and Melanie went above and beyond to really make things easy for me. Thank you for understanding what cancer patients go through and being able to handle my stress while also dealing with an unexpected brake repair. I’ve used Honest-1 auto repair for a few major repairs. They really are honest and truly do care about you as a person. They know there are real people that depend on them for safe vehicles. Thank you very much to everyone for your compassion and for fixing my car.

What can I say they really keep it honest great work

I scheduled an appt for an oil change for my corvette. I confirmed several times (at least 3) that they could handle my vehicle due to the low clearance. The lady in the office assured me multiple times it would not be an issue. I even received a text message the morning of at 7am, confirming my 8am appt. Just to waste a bunch of time and be turned away when I arrived. When I arrived i was told that they called me yesterday (I had no missed call from them) and that they would not be able to work on my Vehicle. They advised this has already been an issue in the past. So why wasn't i told that when i scheduled even asking multiple times? If they really did call me, why did they only make 1 attempt? Why did i receive a text confirming my appt? Can't comment on their actual work, but their customer service is garbage.