South Elgin Auto Repair

(224) 238-3972updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
5

I wanted to leave a review and give feedback regarding my experience with Honest-1 Auto Care. This is the second car that we have had serviced by Joe & Mel's team. They were able to set an appointment to review the vehicle, providing us with a user-friendly report containing detailed descriptions as well as photos and a video that highlighted key points in the inspection and provided clarity on some of our concerns. While the car was being serviced I took advantage of their modern & clean waiting area getting some work done using the wi-fi internet connection they provided. I want to thank Honest-1 and this team for the professional work they did on our car. Also, the transparency through the inspection process and honesty in communicating to us the items that needed immediate attention and the service that we could plan and schedule for future visits.

5

Very polite. No BS here. Prices are pretty great. I will Definely go back.

5

Very pleased with the customer service and professionalism.

Greg, thanks for trusting us with you 2010 Lincoln MKS. The guys at the desk pride themselves in making sure our customers are thoroughly informed about the repairs we do on their vehicles. Thanks for the review and see you next time. Owner, Joe Koehnen, Honest-1 Auto Care

- Honest-1 Auto Care South Elgin
5

I wasn’t able to take my car for an oil change before work so my husband took it on a Saturday morning for me. I told him to take it here because they are always so nice, he said “all those place are the same”... he went here and came home and said “you were right! They were unbelievably nice!” Goes to show they are always giving everyone great service and kindness.

5

Great service as usual here.Like there informational inspection with picture of items.Keep up the good service.

5

My car had an oil leak, so I took it in. They detected so much wrong but had great prices and fast service. I got in Saturday, they began and finished repairs Monday. Professional, friendly, and even conversed with my wife. Good shop, great people! Thank you Ramon and team!

Thanks for the review Min Xiu. So glad we were able to fix your oil leak so quickly. Hope to see you next time you need service on your vehicle. Owner, Joe Koehnen, Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
5

This is the first time being here and I found them just by googling. I was shocked when they offered to drive me home and then they came and picked me up when the car was done. Who does that nowadays? The shop and waiting room was really nice and the people extremely nice!!! My hats off to this company for an outstanding job! Other shops should take note on how to run a shop cause apparently they just set the bar really high.

Great 5-star review Christopher! Sounds like the guys at the desk are hitting on all cylinders. It's very important to us that every single customer that comes through our doors gets the same treatment as you did. We really appreciate you taking the time to let us know how we're doing. Looking forward to seeing you and your 2002 Volvo S60 again. Owner, Joe Koehnen, Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
5

Great experience today. I went in for an oil change and was told when they realized my car required an upgraded filter about the added cost. They also did a free inspection and rotated the tires.

Tanhnoila, thanks for the 5-star review. I'm glad we were able to provide you with a great experience today. We really do appreciate your business and for taking the time to let us know how we're doing. Owner, Joe Koehnen, Honest-1 South Elgin.

- Honest-1 Auto Care South Elgin
5

It was a very good experience I liked how they were so helpful

5

Everytime I visit the Honest 1 Auto care, I am in awe at the professionalism, the clean beautiful environment, and how extremely educated the employees are. I had a lot of work done on my vehicle today which I did not expect but was treated with respect and was well educated by the employees. I was able to get a great deal and received an awesome warranty. I loved all the refreshments in the waiting area and the cookies they left in my car for me. Overall they made a not so good experience a pleasurable one! Thank you! You Rock!

Diane, we truly appreciate your business and taking the time to write about your positive experience at Honest-1 South Elgin. Thanks for calling out all the special things we do to make our customers feel comfortable. It was our pleasure working on your 2012 Nissan Maxima. Owners, Joe & Melanie.

- Honest-1 Auto Care South Elgin
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