South Elgin Auto Repair

(224) 238-3972updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
4

I've Driven by this place dozens of times and never stopped, until recently as i needed my air conditioning serviced as it had a slow leak and it stopped working, so i thought I'd try them bout.They filled my car a/c with refrigerant and u-v dye and my a/c worked fine. They kept my car overnight to try and locate the leak and couldn't find it, so They released my car back to me, so i could drive it for a week and return to have the leak rechecked. When i returned after a week, They found two leaks, one in the valve stem on the low pressure suction side and also a compressor seal leak. They fixed it for a fair price imho and the repair has a warranty for 36 months, 4k miles for a piece of mind. They communicate well with customers using your smart phone with a text and email. When they found my leak, they sent me a text they found the leak and an email with pictures of the leak. My first experience was positive and felt i was treated fairly and honestly and I already referred them to a friend. They have a comfortable waiting room with complementary cans of Soda and juice for kids with a kids play area too . They have a shuttle if you live close by and You can drop off your car and they'll text you when it's ready or just call them. They work on trucks and cars. I'd recomend that you try them out if you're in need of a car repair I'll likely return if i need their services. Try them out today they are also wheel chair accessible may update in 2021 if my a/c repair holds out or not.

5

What I really like about Honest 1. is that they will not allow your car to leave the shop unfinished. They stand by their work .

5

We were very happy with Ramon and the rest of the staff's work on our older car. They were able to figure out a problem that other shop's we have brought the car to have not figured out. They did the work timely and even though an unforeseen issue came up that needed to be fixed, they did it and were able to keep the price reasonable. We will be taking our cars to them in the future!

5

Kaleigh, thank you for the 5-star review. We appreciate you taking the time to let us know we are doing a great job for our customers. Thanks, Owners, Melanie & Joe Koehnen, Honest-1 South Elgin.

- Honest-1 Auto Care South Elgin
5

My 2015 Chevy Cruze is my pride and joy and the folks here at Honest1 always treat her right. The quality of the work they do is superior, the pricing is competitive, and the staff is super friendly. They always offer you a free ride to/from home while they work on your car. And they have a very nice waiting area in the shop, with leather chairs and free snacks/drinks. Also, their handling of things during the COVID-19 Pandemic has been great. Very pleased with the service I get at this shop, and it’s the reason I come back time and time again. If you’re near South Elgin and need work done on your vehicle, you owe it to yourself to come here.

Thank you SO much for your amazing review! We are always her for you and your dear Chevy Cruze. We truly appreciate your loyalty and your kind words. See you next time Kyle=). *Owners, Joe and Melanie Koehnen, Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
5

Rachel, thanks for the 5-star review. We're proud to serve you and your fleet of vehicles at Laser Pro in Elgin. Owners, Melanie & Joe, Honest-1 South Elgin.

- Honest-1 Auto Care South Elgin
1

Paid $370 for what they said will fix the problem. Then wanted thousands to fix the actual problem.

Mr Matt Lucas, sorry if you misunderstood the process. We made it clear to you before we performed the repair on your 2012 Ford Focus that this was the most economical first step and additional repairs may be needed. My records show we charged you the discounted price of $280. Owners, Melanie & Joe, Honest-1 South Elgin.

- Honest-1 Auto Care South Elgin
5

My car needed a rack and pinion replacement the service and quality we're out outstanding they were very informative the price was fair any problems that I had they took care of very quickly

Thank you Tom! Please visit us again should your Camry (or any other vehicle) have any future service or maintenance needs. We stand by our work and will always provide excellent customer service. *Owners, Joe and Melanie Koehnen, Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
5

Second repair at Honest 1. It’s a clean shop staffed by knowledgeable, engaging people. More importantly, they do good work at a fair price and never push for additional services.

Tad, thank you for the wonderful review! And thank you for trusting us with your 2011 Honda. We will always give you a detailed inspection, with honest recommendations at a fair price. Hope to see you again should the need arise. *Owners, Joe and Melanie Koehnen, Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
5

I love Honest-1. They are so kind, professional and very respectful. I will never go anywhere else for my Maxima!

Diane, we truly appreciate your business and taking the time to write about your positive experience at Honest-1 South Elgin. Thanks for calling out all the special things we do to make our customers feel comfortable. It was our pleasure working on your 2012 Nissan Maxima. Owners, Joe & Melanie.

- Honest-1 Auto Care South Elgin
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