I brought my car in for an inspection for an alignment. When I dropped my car off I was aware of the listed items that Honest 1 provided me. I went to pick up my car after honest 1 said my car was ready, when pulling out of the parking spot my car's steering was overextending and there is a clicking sound when you turn the wheel while pressing the gas. I did not even leave the business parking lot. I brought it to the attention of the business and I was told by the employee they would have the mechanic look at it. After leaving, I received a call from the store manager, who said that they heard no clicking sound. So, I went I went back to the business as asked by the manager to show them. He acknowledged the issue and heard the sound, but said it was due to the prior damage. I advised him no it was not, due to the fact I had been driving my car for 2 almost 3 weeks and never had those issues before dropping my car off. The manager refused to fix the issues after acknowledging them. I wasn't asking them to fix anything other than what damage was done to by car by their business. I have been coming here for years and always left great reviews until now, I was so disappointed how the store manager handled the situation. But thank you to Dan who at least talked to me and heard me out and was great at trying to help me.