South Elgin Auto Repair

(224) 238-3972updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
5

5

Great,Dan advised me about everything, Technician, Justin also did a great job, I'm waiting for part to come in later, going to get other services done also, Great job and service!

5

I'm so glad I found this place and read the reviews. They made it a pleasurable experience with their shuttle service and were able to put me in their busy schedule. Ramone is a good man. We will do business again.

5

I've been a customer of Honest 1 Auto Care for several years now, and each time I've been in need of repair work, they've never failed to impress me with their professional operating manner, quality of work, and fair pricing. I wouldn't take my vehicles anywhere else for service. You would do well to consider them the next time you need auto services.

Thank you so much, Leonard! We appreciate your loyalty to Honest-1 and we will continue to give you the ultimate customer service experience each time (along with the quality work and the fair pricing=). See you next time! *Melanie and Joe Koehnen, Owners: Honest-1 South Elgin

- Honest-1 Auto Care South Elgin
5

Dan at Honest-1 in Elgin is amazing, he clearly explained the process, what needed repair, the cost, walked me through the pictures and helped me all along the way. They went above and beyond, aligning my rear wheels complimentary, fixed the floor guard by replacing the missing pins. Finally a auto repair company that lives up to the standard of Honesty like Honest-1 did. You can’t go wrong here! I will be referring everyone I know!

Thanks so much for the 5-star review! We are so happy that you gave us a chance, and we hope you will be back should your vehicle need any further attention. The digital inspections are really a hit with our customers, combined with the knowledge and professionalism of our Service Team (Dan was thrilled to read your review!). *Melanie and Joe Koehnen, Owners: Honest-1 South Elgin

- Honest-1 Auto Care South Elgin
5

I was in need of urgent brake services on my truck, and with no other vehicle available to me, needed my truck the following day for work. Honest 1 Auto Services not only did a fantastic job repairing the brakes, but went out of their way to finish the job by the following morning. I can't explain how important that was to me. Thank you very much Honest 1. Leonard Bell

Thank you for taking the time to leave us a review, Leonard! I am so glad that we were able to get things done quickly for you. It was a pleasure to meet you, all the best to you and your family. *Melanie and Joe Koehnen, Owners: Honest-1 South Elgin

- Honest-1 Auto Care South Elgin
5

Called for an estimate for a belt replacement. They called me back with a price. They said they wouldn't be able to get me in that day. 20 minutes later, they called me back to say someone was actually going to be freed up. They managed to get me in and repaired that day. They have a shuttle to take you home. Excellent experience. I will be returning.

Thank you, David, for the 5 start review. I am so happy that we were able to get you in and out so quickly. Hope to see you again should your vehicle need any future maintenance or repairs. *Melanie and Joe Koehnen, Owners: Honest-1 South Elgin

- Honest-1 Auto Care South Elgin
3

I got a $22 + tax oil change. Seems pretty reasonable. Went to pick it up and the bill is about $30. Where did this extra $8 come from? Was it all tax? Nope. Fees. The only shop that had balls to charge these hidden fees at checkout. I get it's not a lot of money but just the lack of gesture. Maybe have been a little more.. Honest.

Ryan, really sorry my service advisor didn't explain the added charge for the more expensive oil filter required on your Subaru Legacy. He should have explained that to you prior to performing the oil change. Typically our $21.95 oil change special comes to $26.34 after taxes and disposal. With the additional charge on the filter, your oil change came to $29.05. I'd be happy to pay for your next one if you'd be willing to give us anther chance. Thanks, Owner, Joe Koehnen.

- Honest-1 Auto Care South Elgin
1

They promote and encourage the towing service, making it seem like they are there to help. I needed a towing service so I called and they were very dismissive and did not answer any of my questions. Someone there mentioned they closed in 45 minutes and would not be able to help until the next day.

5

I recently took my car to Honest-1 Auto Care for some oil leaking. I am going to say that I am very impressed by the way they treat their customer, specially Heather, she was very nice and listened to my concerns. I am also very grateful that Yitzhak Perez was the technician that took care of my vehicle. He explained very well what was the problem with the oil leaking and he assured me that he was goint to take care of the issue. He was very patient with me and very respectful. I can tell that he has a lot of experience in this area and he is very professional. He went above and beyond with his service and I am very pleased with the results. I will totally recommend this place to my friends.

Rosa, we are so happy that you had an excellent experience here at Honest-1. Heather and Yitzhak are top notch in their customer service efforts, and they proudly display our dedication to doing a quality job on repairs. Thank you for trusting us with your 2006 Grand Caravan! We would very much appreciate your recommendations! *Melanie and Joe Koehnen, Owners- Honest-1 Auto

- Honest-1 Auto Care South Elgin
Honest-1 Auto Care South Elgin is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care South Elgin (224) 238-3972 if you have any issues in accessing any area of our website.