South Elgin Auto Repair

4.8 (266 )
(224) 238-3972updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
5

Extremely courteous, considerate, thorough and professional. First rate all around. Thanks Again 👍

Mike, thank you for trusting us with your 2004 Buick! We are very happy that you had a great experience here at Honest-1 and we appreciate you taking the time to leave us a review. Hope to see you again should your vehicle have any future maintenance or repair needs.*Melanie and Joe Koehnen, Owners- Honest-1 Auto

- Honest-1 Auto Care South Elgin
5

Reached out to Honest-1 to do a vehicle inspection for a car I am looking to buy. The Service Consultant I worked with was super helpful and they provided a very detailed report of the vehicle's condition. Would highly recommend. Plus they left a "Thank You" bag of cookies in the car.

Dave, Thank you for your kind review! We are so glad that you took advantage of our pre-purchase vehicle inspection. We know how important those decisions are and we are happy to help! Hope to see you again=).*Melanie and Joe Koehnen, Owners- Honest-1 Auto

- Honest-1 Auto Care South Elgin
5

Thank you for the 5 star review! We really appreciate you being a loyal customer for the past year and allowing us to work on all of your family's vehicles. See you next time! * Melanie and Joe Koehnen, Owners: Honest-1 Auto Care, South Elgin

- Honest-1 Auto Care South Elgin
5

Thank you so much for choosing Honest-1 and for trusting us with your 2007 GMC Yukon! We appreciate the feedback and hope to see you again should your vehicle have any future maintenance or repair needs. * Melanie and Joe Koehnen, Owners: Honest-1 Auto Care, South Elgin

- Honest-1 Auto Care South Elgin
1

I Walked in there knowing it was my Brake Master Cylinder which I did mention to them, the guy never mentioned they charge 65$ To take a look at the car, I walked outta there paying 65$ & Didn’t get nothing fixed cause they were overcharging

Cesar, I am sorry we didn't meet your needs at this last visit. Feel free to give us a call at your convenience if there is any additional feedback. *Melanie and Joe Koehnen, Owners: Honest-1 Auto Care, South Elgin

- Honest-1 Auto Care South Elgin
5

Great service overall. They are honest and extremely helpful every time I called for any auto services. Ramon was always sincere, very helpful and courteous. They are professional and excellent at what they do, for example, one time they diagnosed a leak of the brake fluid, which was missed by the dealer. I highly recommended.

Lee, thank you so much for the review! We work hard to maintain consistent customer satisfaction, and we are very happy that you have been a loyal customer with multiple great experiences. Thank you for choosing Honest-1! *Melanie and Joe Koehnen, Owners- Honest-1 Auto

- Honest-1 Auto Care South Elgin
1

5

Professional and trustworthy. Excellent Front of House staff. I will be using Honest-1 for all future automotive needs

5

Great customer service. They treat you like family.

Hello Rosa, Thank you so much for the 5 star review....and for the ultimate compliment! That is exactly what we aim to do, treat our customers like family. I am so happy to hear that you feel that way. Please consider returning should your vehicle have any future maintenance or repair needs. * Melanie and Joe Koehnen, Owners: Honest-1 Auto Care.

- Honest-1 Auto Care South Elgin
5

I own a 2008 Chevy HHR, and had her serviced at Honest 1, S/Elgin. This was not my first visit, but as before I just had to take this opportunity to brag and thank Ramon Morales, and ALL the crew, that provided EXCELLENT service. Fuel system and decarbinatin, complete tuneup (100,000) MI, syn.oil blend and filter, and 4 new tires, w/alignment, and labor ! These young and talented men, worked very hard, and Ramon inspected ALL work performed. And may I say in a very timely fashion. A curiosity also taking me to and from home. The garages were very clean, and employees clean, courteous, and knowledgeable. No pressure of sales, and always kept me informed of everything being done. Very comfortable waiting area, restroom, and free refreshments/snacks. And last of all, always concerned of customer and affordability! My highest regards, Connie Johnson,Elgin Il.

Thank you, Connie, for being our loyal customer for over 2 years. It is a pleasure seeing you each time you come in for maintenance or repairs, and I love our chats during the shuttle rides! Your review is so very kind, thank you for taking all of that time to detail your experience here at Honest-1. See you next time! *Melanie and Joe Koehnen, owners: Honest-1 Auto Care

- Honest-1 Auto Care South Elgin
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