South Elgin Auto Repair

(224) 238-3972updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
5

Courteous, professional and friendly. Oil change with thorough inspection of tires, belts, brakes, coolant and electrical. All fluids are topped off if needed. The waiting area is comfortable and the rest room is very clean and tidy. All inspections are sent to your phone for review so if your not mechanical you can check and show it to your husband, wife or friend for assurance. They seem very honest. This was my first visit for an oil change. I will return for future oil changes or if there is something I can't handle. Also be sure to go to their website and check for coupons!

Thank you for the 5-star review Kit! We will always provide our customers a thorough 30 point inspection at each visit. If anything in addition to a standard oil change is recommended, we provide a digital inspection with pictures explaining what may need attention. See you next time! *Melanie and Joe Koehnen, Owners-Honest-1 Auto Care, South Elgin

- Honest-1 Auto Care South Elgin
5

3

I had called Monday and scheduled my oil change for Saturday at 11 am. Dropped my car off and by 12:45 I still hadn't heard from them to pick up my car. I called and they tell me my car should be getting brought in next. After it had been there an hour and 45 mins past my appointment time. My car wasn't finished until 1:45. I don't get why they set appointments if they're just going to take your car whenever they can. Never had this issue with any of my 3 cars ever when I go here. Until this past weekend, I would've loved to get a few things done on it had they not taken hours for an oil change.

Thank you for taking the time to talk to me this afternoon. We have really appreciated your business over the last 2 plus years and we hope to see you again. We will work very hard to make sure we clearly communicate in a timely manner next time. *Melanie and Joe Koehnen, Owners Honest-1South Elgin

- Honest-1 Auto Care South Elgin
5

Dan was very helpful to us. We had our daughter’s car towed over. I don’t know much about cars, but Dan had a lot of patience and explained to me everything that was wrong with the car in a language that was easier to understand. Thank you and your team Dan !

Linda, it was a pleasure to work on your VW Beetle...what a fun car! Thank you for the 5-star review. We are very happy to hear that you and your daughter were satisfied with the work that was done at our shop. Our goal is to provide exceptional customer service along with quality repair work. Hope to see you again should any of your family's vehicles require maintenance or repairs. *Melanie and Joe Koehnen, Owners Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
5

Freddy, thank you for taking the time to give us a review...and thank you for giving us a try! Hope to see you again=) *Melanie and Joe Koehnen, Owners: Honest-1 Auto

- Honest-1 Auto Care South Elgin
5

Excellent care, reasonable prices, provided transportation to and from I’m new to the area and this will be my “go to” spot for auto issues

5

💫💫💫💫 (4 stars)

Thank you for your review Trevor, and for being a loyal customer at our shop. Hope to see you again!**Melanie and Joe Koehnen, Owners: Honest-1 South Elgin

- Honest-1 Auto Care South Elgin
5

5

Best in the state

Thank you for trusting us with your 2015 Honda Accord Sergio! And thank you for that awesome review, we are so happy that you consider our small business to be at the top of the line=).*Melanie and Joe Koehnen, owners *Honest-1 South Elgin

- Honest-1 Auto Care South Elgin
1

First time there was an oil change and tire rotation. My second time there was for an alignment. Long story short, they don't know how to measure tread. Given the numbers they got, the alignment shouldn't have happened without a tire rotation. My husband has been a mechanic for over 10 years (Graduated from UTI, works on daily drivers and builds race cars). My husband called to get an explanation as to why they did work that could cause transmission problems and their exact words were "well she said she wanted the alignment. So we did it". They never even realized the flaw in their work and on top of that the technician said my rear windshield wiper was broken because he didn't know how to turn it on. What? Would not recommend for major work. Oil changes and tire rotations at best.

Honest-1 Auto Care South Elgin is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care South Elgin (224) 238-3972 if you have any issues in accessing any area of our website.