Have A Happy Thanksgiving

We will be closed on November 24th

South Elgin Auto Repair

(224) 238-3972updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
5

5

Service advisor Heather was very friendly and informative. I am happy to take both of my vehicles to Honest-1

5

This place is the best. Had serious car trouble and Heather went way above and beyond for me. She even found out the my car could be fixed at the dealer for free. They are Great!!!

5

I would definitely bring my vehicle back for any service it may need in future. The people there were very friendly and professional. They kept me updated on the whole process of the wheel alignment. The cost of the work, I thought, was very reasonable. All and all, a great job.

5

5

5

4

1

ad chk. eng light pertaining to emissions fault. They did a diagnosis and came up with a leaky fuel tank. Sent photos of all items needing to be repl. Plus view of bubbles at the seam. They admitted to spraying soap and water on the seams to produce the bubbles. Didn't do the normal method for detecting leaks by using smoke in the fuel tank. Parts amounted to over $3100 plus labor, total. $4400 plus. Parts only available from Japan. 15 or more week lead time, if at all. Went to a shop to have them drop the tank so I could have it sealed. They said lets check it out first. Came up with a leaky seal at the level sender gauge. They actually smoked the tank which "Honest? One admitted they did not. Front service person stated that at first. After I told her what the second place found, by smoking the tank, she reverted to saying they did smoke test it, and I know they didn't as I'd called previously. This began at Oct. 5 and ran through the end of the month, causing me much distress and time wasted trying to find repl. tanks. Got the problem solved, parts repl. and no more chk, eng. light. Called there to tell them, her what I ended up with, she argues with me, " Joe I'm looking at the photo of the bubbles at the seams now, " And this after informing her it's fixed., problem solved. Nope denying it all as they were right but couldn't repair it as parts not available in country. Batch of lame brains as they didn't even do the due diligence to smoke test the system which is basic for checking for leaks. And I spent much time and more money applying sealants along the seam for the non-existent "leak." And still they deny the actual result as I got it repaired for a fraction of the cost. Honestly, they are the least honest or reliable. but they are sneaky as hell. Ridiculous.

5

Honest-1 Auto Care South Elgin is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care South Elgin (224) 238-3972 if you have any issues in accessing any area of our website.