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South Elgin Auto Repair

(224) 238-3972updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
4

1

ad chk. eng light pertaining to emissions fault. They did a diagnosis and came up with a leaky fuel tank. Sent photos of all items needing to be repl. Plus view of bubbles at the seam. They admitted to spraying soap and water on the seams to produce the bubbles. Didn't do the normal method for detecting leaks by using smoke in the fuel tank. Parts amounted to over $3100 plus labor, total. $4400 plus. Parts only available from Japan. 15 or more week lead time, if at all. Went to a shop to have them drop the tank so I could have it sealed. They said lets check it out first. Came up with a leaky seal at the level sender gauge. They actually smoked the tank which "Honest? One admitted they did not. Front service person stated that at first. After I told her what the second place found, by smoking the tank, she reverted to saying they did smoke test it, and I know they didn't as I'd called previously. This began at Oct. 5 and ran through the end of the month, causing me much distress and time wasted trying to find repl. tanks. Got the problem solved, parts repl. and no more chk, eng. light. Called there to tell them, her what I ended up with, she argues with me, " Joe I'm looking at the photo of the bubbles at the seams now, " And this after informing her it's fixed., problem solved. Nope denying it all as they were right but couldn't repair it as parts not available in country. Batch of lame brains as they didn't even do the due diligence to smoke test the system which is basic for checking for leaks. And I spent much time and more money applying sealants along the seam for the non-existent "leak." And still they deny the actual result as I got it repaired for a fraction of the cost. Honestly, they are the least honest or reliable. but they are sneaky as hell. Ridiculous.

5

5

5

1

ad chk. eng light pertaining to emissions fault. They did a diagnosis and came up with a leaky fuel tank. Sent photos of all items needing to be repl. Plus view of bubbles at the seam. Condensation as it wasn't leaking fuel. Parts amounted to over $3100 plus labor, total. $4400 plus. Parts only available from Japan. 15 or more week lead time, if at all. Went to a shop to have them drop the tank so I could have it sealed. They said lets check it out first. Came up with a leaky seal at the level sender gauge. They actually smoked the tank which "Honest? One admitted they did not. Front service person stated that at first. After I told her what the second place found, by smoking the tank, she reverted to saying they did smoke test it, and I know they didn't as I'd called previously. This began at Oct. 5 and ran through the end of the month, causing me much distress and time wasted trying to find repl. tanks. Got the problem solved, parts repl. and no more chk, eng. light. Called there to tell them, her what I ended up with, she argues with me, " Joe I'm looking at the photo of the bubbles at the seams now, " And this after informing her it's fixed., problem solved. Nope denying it all as they were right but couldn't repair it as parts not available in country. Batch of lame brains as they didn't even do the due diligence to smoke test the system which is basic for checking for leaks. And I spent much time and more money applying sealants along the seam for the non-existent "leak." And still they deny the actual result as I got it repaired for a fraction of the cost. Honestly, they are the least honest or reliable. but they are sneaky as hell. Ridiculous.

5

I was looking around for a place to take my car other than the dealership and found Honest-1 and their great reviews. So, I gave them a try. They were completely Honest and so helpful. They communicated all day with me and sent me a diagnostic of car so I could see everything that needed to be fixed/changed. It was great! The staff was very very nice and informative about everything. I’m glad I found them! I will for sure bring my cats back when needed. Thanks again team!!

Thank you for the review and for giving us a try Stephanie! Looking forward to seeing you again. *Joe and Melanie Koehnen, Owners, Honest -1 South Elgin

- Honest-1 Auto Care South Elgin
5

This place is excellent!!! They gave a 30 point inspection and showed photos of several points made. They recommended the full synthetic oil for my vehicle type and it quit chugging. And just today they are fixing a bent brake backing plate for free for being a valued customer. This place is the place to go. Thanks Honest-1 :)

5

Ramon and the staff at Honest 1 are beyond helpful. They’ve been my go to for many years and I refer everyone I know to their services. They always go above and beyond.

5

Was very satisfied with the outcome of repairs needed done on my car. The print out is greatly appreciated. I will be a returning customer. Thank you

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