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South Elgin Auto Repair

(224) 238-3972
Mon - Fri: 7:00 AM - 6:00 PM
Sat: 8:00 AM - 3:00 PM
5

Have a beat up pickup truck I bought to use to haul furniture and stuff around. Had a weird noise, was told by several friends honest one was the place to go. I have worked in several industries that over the last 15 years makes me not trust anyone. Ramon and his crew were very professional and completely honest about the whole thing. I was expecting to be told things like, if you don't change the air filter the truck will explode. Instead I got an honest answer, and the greatest deal ever. I recommend anyone, especially those who aren't the most mechanically informed bring your vehicle here. They hold true to their business name. As long as I live in the neighborhood, they will have my business.

Mike, thanks for giving us the opportunity to work on your truck. We tell it like it is and we enjoy challenges like your 2000 Dodge Dakota. Really appreciate the 5-star review. Owner, Joe Koehnen, Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
5

My 2013 Nissan Altima had hit a pothole on my rear right tire and was fish tailing severely. I called Honest-1 about my car and to make an appointment. Honest-1 said that they would not be able to tell me a definite answer on what could be wrong or cost because they do not want to make an positive assumption without seeing it first. Very nice people who will tell you straight out how they run their business. They even email and text you pictures of what is wrong with your vehicle and go over pricing. Found out the same day that it was my right rear control arm and sway bar link that was broken off. And they aligned all four wheel. This auto care store I will be the ONLY store I'll be coming back to in the future.

4

My husband recommended me to try your shop for an oil change. Although your prices were comparable to others , the quality of your customer service , and reporting of car quality and issues was great!

5

This place is awesome. Woke up to a flat tire and they patched it for like $20 and had me on my way to work in like 30 minutes. They took care of me and made it quick and easy. The building itself is also really nice and the waiting room is very comfy.

4

Had an oil change and tire rotation upon entering facility I was shocked how remodeled the interior of building was. Looks very nice and clean. Job was done in a timely manner and the 30 point check up on vehicle was great. One question tho, do you match pricing from other shops?

John, we do our best to stay competitively priced while keeping our promise of delivering an exceptional customer experience. And we do price match on a case by case basis. Thanks for taking the time to write this review. Please let us know what we can do the next time you bring in your 2012 Ford Escape to make your experience a 5-star. Thanks, Owner, Joe Koehnen, Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
4

Fair prices

George, thanks for taking the time to post a review. I see you've trusted us with your 2014 GMC Terrain more than once. Let us know what we can do next time to make it a 5-star experience. Owner, Joe Koehnen, Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
5

Great staff, service and facility

Don, thanks for letting us know we're delivering a great customer experience. It means a lot to us to hear positive feedback from our customers. Looking forward to seeing you and your 2010 Chevy Malibu again. Owner, Joe Koehnen, Honest-1 South Elgin.

- Honest-1 Auto Care South Elgin
5

They seamed honest

Hey Alex, We are! Thanks for noticing and thanks for the review. I see that you’ve trusted us with your 2015 Ford F-350 and your 2008 Mercedes-Benz C300. We really appreciate your business. Owner, Joe Koehnen, Honest-1 South Elgin.

- Honest-1 Auto Care South Elgin
5

Won't go anywhere else now. Their name is in their work. I can't thank them enough for all they did.

Nick, it was our pleasure serving you and performing the front-end alignment on your 2014 Mitsubishi Outlander. And thanks for the review! See you next time. Owner, Joe Koehnen, Honest-1 South Elgin.

- Honest-1 Auto Care South Elgin
5

Amazing work, fast work and fair price for the work.

Bobby, appreciate the 5-star review. Glad we were able to correct the noise coming from the front-end of your 2012 Volkswagen Passat with a quick alignment. See you next time. Owner, Joe Koehnen, Honest-1 South Elgin.

- Honest-1 Auto Care South Elgin
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