We will be closed on Monday, July 5th in observance of Independence Day .

South Elgin Auto Repair

(224) 238-3972updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
1

5

Professional and trustworthy. Excellent Front of House staff. I will be using Honest-1 for all future automotive needs

5

Great customer service. They treat you like family.

Hello Rosa, Thank you so much for the 5 star review....and for the ultimate compliment! That is exactly what we aim to do, treat our customers like family. I am so happy to hear that you feel that way. Please consider returning should your vehicle have any future maintenance or repair needs. * Melanie and Joe Koehnen, Owners: Honest-1 Auto Care.

- Honest-1 Auto Care South Elgin
5

I own a 2008 Chevy HHR, and had her serviced at Honest 1, S/Elgin. This was not my first visit, but as before I just had to take this opportunity to brag and thank Ramon Morales, and ALL the crew, that provided EXCELLENT service. Fuel system and decarbinatin, complete tuneup (100,000) MI, syn.oil blend and filter, and 4 new tires, w/alignment, and labor ! These young and talented men, worked very hard, and Ramon inspected ALL work performed. And may I say in a very timely fashion. A curiosity also taking me to and from home. The garages were very clean, and employees clean, courteous, and knowledgeable. No pressure of sales, and always kept me informed of everything being done. Very comfortable waiting area, restroom, and free refreshments/snacks. And last of all, always concerned of customer and affordability! My highest regards, Connie Johnson,Elgin Il.

Thank you, Connie, for being our loyal customer for over 2 years. It is a pleasure seeing you each time you come in for maintenance or repairs, and I love our chats during the shuttle rides! Your review is so very kind, thank you for taking all of that time to detail your experience here at Honest-1. See you next time! *Melanie and Joe Koehnen, owners: Honest-1 Auto Care

- Honest-1 Auto Care South Elgin
5

The staff here is very friendly and give a good explanation of the repairs needed. I have been here several times and will continue to bring my vehicle here. Repairs are done in a timely manner which is super important to me. The last time I was there my Service Advisor was Dan Mulcare, but Ramon is also excellent, I've had them both. They are great, very friendly and knowledgeable about my car. I will continue to bring my car here for my service needs. Great place for car repairs! You won't go wrong bringing your car here, I guarantee it.

Lee, thanks for the 5-star review. The guys on the front desk really try hard to educate and inform every customer that comes into the shop. It's important to us that our customers feel comfortable with all the repairs done on their car. Owner, Joe Koehnen, Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
5

Great people. Great service. Shuttle service and keeps you up to date electronically of your repair status.

5

Courteous, professional and friendly. Oil change with thorough inspection of tires, belts, brakes, coolant and electrical. All fluids are topped off if needed. The waiting area is comfortable and the rest room is very clean and tidy. All inspections are sent to your phone for review so if your not mechanical you can check and show it to your husband, wife or friend for assurance. They seem very honest. This was my first visit for an oil change. I will return for future oil changes or if there is something I can't handle. Also be sure to go to their website and check for coupons!

Thank you for the 5-star review Kit! We will always provide our customers a thorough 30 point inspection at each visit. If anything in addition to a standard oil change is recommended, we provide a digital inspection with pictures explaining what may need attention. See you next time! *Melanie and Joe Koehnen, Owners-Honest-1 Auto Care, South Elgin

- Honest-1 Auto Care South Elgin
5

3

I had called Monday and scheduled my oil change for Saturday at 11 am. Dropped my car off and by 12:45 I still hadn't heard from them to pick up my car. I called and they tell me my car should be getting brought in next. After it had been there an hour and 45 mins past my appointment time. My car wasn't finished until 1:45. I don't get why they set appointments if they're just going to take your car whenever they can. Never had this issue with any of my 3 cars ever when I go here. Until this past weekend, I would've loved to get a few things done on it had they not taken hours for an oil change.

Thank you for taking the time to talk to me this afternoon. We have really appreciated your business over the last 2 plus years and we hope to see you again. We will work very hard to make sure we clearly communicate in a timely manner next time. *Melanie and Joe Koehnen, Owners Honest-1South Elgin

- Honest-1 Auto Care South Elgin
5

Dan was very helpful to us. We had our daughter’s car towed over. I don’t know much about cars, but Dan had a lot of patience and explained to me everything that was wrong with the car in a language that was easier to understand. Thank you and your team Dan !

Linda, it was a pleasure to work on your VW Beetle...what a fun car! Thank you for the 5-star review. We are very happy to hear that you and your daughter were satisfied with the work that was done at our shop. Our goal is to provide exceptional customer service along with quality repair work. Hope to see you again should any of your family's vehicles require maintenance or repairs. *Melanie and Joe Koehnen, Owners Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
Honest-1 Auto Care South Elgin is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care South Elgin (224) 238-3972 if you have any issues in accessing any area of our website.