South Elgin Auto Repair

(224) 238-3972updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
5

Excellent and knowledgeable service advisors, and the mechanics do great work. I love the multipoint breakdown sent digitally with pictures of exactly what they see. And the cookies waiting for you in the car make the kids happy.

1

HORRIBLE! I CAME IN ON A REFERRAL TO GET A FREE INSPECTION AND I WAS GETTING CHARGED $159.00 . THEN WHEN I SAID SOMETHING- THEY CHANGED IT TO $30.00. AND THEY STILL DIDNT GIVE ME A FULL INSPECTION. THEN THEY HAD TO HEAR BACK FROM ME TO PUT THE CAR PIECES BACK TOGETHER. AND WHEN I WENT TO PICK UP THE CAR- I HAD A GIFT CARD AND THEY ALMOST DIDNT ACCEPT IT! I WILL NEVER GO THERE AGAIN. THEY ARE NOT HONEST- THEY ARE A RIP OFF! NO ONE GO THERE!

5

I highly recommend H1 for your pre-purchase inspection! They performed a thorough review of the car, and provided a comprehensive digital report with images to document each point of the inspection. In my case they found a significant defect, and provided estimates for the repair which I was able to use at the dealership for negotiating. The staff was courteous, professional, and patient in answering all of my annoying questions. Thank you H1

1

They completely reset my car to factory settings on the module when all they had to do was reset my oil gauge. I lost all my preferences, users, garage opener, and phone connections.

5

Complete and honest analyst of auto.

5

Service attendant was very knowledgeable and courteous. Explained everything in detail. Highly recommend.

3

Took 2 days to do a brake pad and rotor job.. Left it there because the parts and labor were under warranty definitely feels like it's a burden to explain this to a tech especially after being called back to be explained that "We'll see if we can get this done.." Other than that the job got done and well.. The all around point inspection is very helpful We noticed that other small things that needed replacement and realized that it was pretty expensive for small job

Santana, thanks for sharing your experience with me on our call today. I want to apologized to you again for the length of time it took for us to resolve the issue with your brakes. I also want to thank you for letting me know what we did right. We pride ourselves on standing behind every repair we perform and we make every effort to resolve issues in a timely manner. I hope we can earn your business back should you require additional work on your Mazda CX-5. Owners, Melanie & Joe

- Honest-1 Auto Care South Elgin
5

I was ready to leave the house, hopped in the car to find out that it wouldn't start. Honest one got my car in right away , had it fixed in a few hours and I was on the road again. I will take my vehicle there again.

Thanks so much for leaving such a nice review, and thanks so much for trusting us with your Honda Civic! **Melanie and Joe Koehnen, Owners Honest-1 Auto

- Honest-1 Auto Care South Elgin
5

Accommodating and friendly staff.

5

Very honest very quick and I love the fact that they send pictures will be sending my other car

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