Bad, very bad. what the monkey business for the place that i have trusted for all this time. Problem Details: I had control arms and ball joints replaced, after works were done they found another problem that they cteated and wanted to charge us more then $500 extra. car was driving real bad just enough to get to another shop for a second opinion. Sure enough, they said the technician who worked on our car with no experience used so much force and damaged drive exle which they wanted us to pay extra for it. do not take a risk going there. I think they have a new owner that hire real cheap technicians. if you go tere, good luck...
Great customer service with quality work.
As usual they did a great job it was all under warranty, very honest place. Great and knowledgeable mechanics. I use this place for all three of my vehicles, for the past 4yrs.
Great friendly service from knowledgeable mechanics
Thanks Jim! We appreciate the 5 star review. Thanks for choosing Honest 1😃 ***Melanie and Joe Koehnen, Owners: Honest 1 South Elgin
Phenomenal experience, very helpful and always looked towards our best interest with the safety of the car and we’re very transparent with the whole process. Will recommend to anyone
I use H1A for my car services. I get the information I need to make a decision and normally fairly quick turn around on work.
I have a car that I rebuilt the engine and it's showing the check engine light. They diagnosed the problem for me. The complete review of my car showed me other issues that need addressing. Josh keeped me in the process with updates and costs. I will be taking my other cars in based on the level trust and communication.