Memorial Day

Happy Memorial Day!

We are closed on May 30th, 2022 for Memorial Day! Thank you for your continued business. We look forward to seeing you soon and servicing your vehicle.

South Elgin Auto Repair

(224) 238-3972updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
5

5

Always a pleasant experience. Very professional team who work to ensure I am well informed and satisfied.

5

As always, service was great and everything done in a timely and professional manner. The staff are so kind and friendly. Thanks again Honest-1!!!

5

5

I’m a breast cancer patient recovering from double mastectomy and Heather and Melanie went above and beyond to really make things easy for me. Thank you for understanding what cancer patients go through and being able to handle my stress while also dealing with an unexpected brake repair. I’ve used Honest-1 auto repair for a few major repairs. They really are honest and truly do care about you as a person. They know there are real people that depend on them for safe vehicles. Thank you very much to everyone for your compassion and for fixing my car.

5

What can I say they really keep it honest great work

1

I scheduled an appt for an oil change for my corvette. I confirmed several times (at least 3) that they could handle my vehicle due to the low clearance. The lady in the office assured me multiple times it would not be an issue. I even received a text message the morning of at 7am, confirming my 8am appt. Just to waste a bunch of time and be turned away when I arrived. When I arrived i was told that they called me yesterday (I had no missed call from them) and that they would not be able to work on my Vehicle. They advised this has already been an issue in the past. So why wasn't i told that when i scheduled even asking multiple times? If they really did call me, why did they only make 1 attempt? Why did i receive a text confirming my appt? Can't comment on their actual work, but their customer service is garbage.

Steve, we are terribly sorry for the miscommunication and the inconvenience it caused. We have made a change in our lube bays which no longer allows us to work underneath the cars in the pit. I wish we were able to get a hold of you yesterday., your voicemail box was full. The text and email confirmations are automatic, but in hindsight, we may have been able to push through a cancellation that may have prompted a call from you. Once again, please accept our apology. Melanie and Joe Koehnen, owners Honest 1 Auto South Elgin

- Honest-1 Auto Care South Elgin
5

I feel very confident that my car is being serviced properly as Honest-1 is looking out for me to have a safe driving car. So glad they were able to clean my brake System so my brakes will work properly. I must commend the people I have come in contact with there. Very knowledgeable showing me pictures of where & what my problem was and friendly. I have used their service for three years now. I also appreciate their Shuttle Service to & from my home. Makes it so much easier to have my car serviced because I do not have to sit & wait for my car to be completed. Thanks to Honest-1, Lois C.

5

Always have a great experience here. Not pushy. Real people dedicated to helping however they can. Recommend taking your car here for any need.

4

Honest-1 Auto Care South Elgin is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care South Elgin (224) 238-3972 if you have any issues in accessing any area of our website.