Took 2 days to do a brake pad and rotor job.. Left it there because the parts and labor were under warranty definitely feels like it's a burden to explain this to a tech especially after being called back to be explained that "We'll see if we can get this done.." Other than that the job got done and well.. The all around point inspection is very helpful We noticed that other small things that needed replacement and realized that it was pretty expensive for small job
Santana, thanks for sharing your experience with me on our call today. I want to apologized to you again for the length of time it took for us to resolve the issue with your brakes. I also want to thank you for letting me know what we did right. We pride ourselves on standing behind every repair we perform and we make every effort to resolve issues in a timely manner. I hope we can earn your business back should you require additional work on your Mazda CX-5. Owners, Melanie & Joe
- Honest-1 Auto Care South Elgin