South Elgin Auto Repair

(224) 238-3972updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
5

I was stranded with unexpected automobile failure. I was fortunate to be near them. I drove up, they fixed me up and I was on my way. They were very informative and most helpful !!! I highly recommend them. 👍👍👍

5

Dan, thanks for the 5-star review. Looking forward to seeing you and your 2006 Ford Focus ZX4 next time. Owners, Melanie & Joe, Honest-1 South Elgin

- Honest-1 Auto Care South Elgin
5

Do the work, full inspection. They don't pressure you into getting more work done, but they do make suggestions as to what should be done. They also provide photos to show what they see/needs work.

Thank you Xenia for your wonderful review! We will always give you a free detailed inspection, and keep you up to speed regarding any safety/maintenance needs for your vehicle/s. Hope to see you again! *Owners, Joe and Melanie Koehnen, Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
5

Bob was great, wonderful customer service. fixed my car quickly and got me back on the road. Prices are a little high on parts but they use quality parts and have a great warranty on parts and labor.

5

We needed brakes in our 2018 Infiniti. Being a Honest-1 previous customer, I receive offers from them. Right when I needed brakes, I received one of their emails. I clicked on "Specials" and there happened to be one on brake pads and rotors. It was a bit lower than the other places I called. I figured that when I called Honest-1, the deal would not be available for my car. That wasn't the case! I set an appointment and the car was done earlier than promised - at the price agreed to! Great experience!

Thank you Jay for being a loyal customer for over 2 years! And thank you for the 5-star review. We will always have excellent specials, stay tuned=) Hope you will consider Honest-1 for all of your future maintenance and repair needs. *Owners, Joe and Melanie Koehnen, Honest-1 Auto South Elgin.

- Honest-1 Auto Care South Elgin
5

Very happy with the work done on the kia. Did not know that there were other problems too. But you got the job done in a timely fashion. and we are very grateful for that. we will be telling friends about your place. Thank you again.

5

Doreen, thanks for this 5-star review. It looks like you've allowed us to take care of your 2010 Mazda CX-9 for almost a year now. Thanks for your loyalty. Owners, Melanie & Joe, Honest-1 South Elgin.

- Honest-1 Auto Care South Elgin
1

Do not take any of your fleet vehicles here. They misdiagnose problems and then start guessing. We have spent thousands on repairs that did not correct the problem that we originally took the vehicles in for. They also overfill fluids when doing changes. This last one cost us a motor replacement due to them filling the oil over 30% of it's capacity.

Brent, I understand it's hard to hear that you need to replace an engine. However, I don't think we deserve such a negative review because we're the bearer of that bad news. We stand behind every repair we do. Admittedly we are not perfect. If we do misdiagnose something, we always make it right. Hope you can give us the opportunity to serve you again. Owners, Melanie & Joe, Honest-1 South Elgin.

- Honest-1 Auto Care South Elgin
4

I've Driven by this place dozens of times and never stopped, until recently as i needed my air conditioning serviced as it had a slow leak and it stopped working, so i thought I'd try them bout.They filled my car a/c with refrigerant and u-v dye and my a/c worked fine. They kept my car overnight to try and locate the leak and couldn't find it, so They released my car back to me, so i could drive it for a week and return to have the leak rechecked. When i returned after a week, They found two leaks, one in the valve stem on the low pressure suction side and also a compressor seal leak. They fixed it for a fair price imho and the repair has a warranty for 36 Months/36,000miles for a piece of mind. They communicate well with customers using your smart phone with texting and email. When they found my leak, they sent me a text that they found the leak and an email with a pictures of the leaks. My first experience was positive and felt i was treated fairly and honestly and I already referred them to a friend. They have a comfortable waiting room that's more like a lounge with complementary cans of Soda and juice for kids with a kids play area too and snacks too. They have a complinentary shuttle too if you live close by and You can drop off your car and they'll text you when it's ready or just call them. They work on trucks and cars. I'd recomend that you try them out if you're in need of a car or truck repair I'll likely return if i need their services. Try them out today. they are also wheel chair accessible. I may update in 2021 if my a/c repair holds out or not.

John, thank you for this excellent review. We love hearing that our digital inspections are improving the auto repair buying experience. And the 36/36 warranty is one of the best in the business. Thanks again. Owners, Melanie & Joe, Honest-1 Auto Care.

- Honest-1 Auto Care South Elgin
5

Very informative , excellent explanation of problem and extremely professional!! Super quick and reasonable prices!! They went above and beyond inspecting everything on my car to ease my mind about my daughters upcoming road trip!! Thank you guys!!

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