South Elgin Auto Repair

(224) 230-4812updated hours:
Mon - Fri: 8:00 AM - 5:00 PM
Sat: 8:00 AM - 3:00 PM
1

Do not take any of your fleet vehicles here. They misdiagnose problems and then start guessing. We have spent thousands on repairs that did not correct the problem that we originally took the vehicles in for. They also overfill fluids when doing changes. This last one cost us a motor replacement due to them filling the oil over 30% of it's capacity.

Brent, I understand it's hard to hear that you need to replace an engine. However, I don't think we deserve such a negative review because we're the bearer of that bad news. We stand behind every repair we do. Admittedly we are not perfect. If we do misdiagnose something, we always make it right. Hope you can give us the opportunity to serve you again. Owners, Melanie & Joe, Honest-1 South Elgin.

- Honest-1 Auto Care South Elgin
4

I've Driven by this place dozens of times and never stopped, until recently as i needed my air conditioning serviced as it had a slow leak and it stopped working, so i thought I'd try them bout.They filled my car a/c with refrigerant and u-v dye and my a/c worked fine. They kept my car overnight to try and locate the leak and couldn't find it, so They released my car back to me, so i could drive it for a week and return to have the leak rechecked. When i returned after a week, They found two leaks, one in the valve stem on the low pressure suction side and also a compressor seal leak. They fixed it for a fair price imho and the repair has a warranty for 36 Months/36,000miles for a piece of mind. They communicate well with customers using your smart phone with texting and email. When they found my leak, they sent me a text that they found the leak and an email with a pictures of the leaks. My first experience was positive and felt i was treated fairly and honestly and I already referred them to a friend. They have a comfortable waiting room that's more like a lounge with complementary cans of Soda and juice for kids with a kids play area too and snacks too. They have a complinentary shuttle too if you live close by and You can drop off your car and they'll text you when it's ready or just call them. They work on trucks and cars. I'd recomend that you try them out if you're in need of a car or truck repair I'll likely return if i need their services. Try them out today. they are also wheel chair accessible. I may update in 2021 if my a/c repair holds out or not.

John, thank you for this excellent review. We love hearing that our digital inspections are improving the auto repair buying experience. And the 36/36 warranty is one of the best in the business. Thanks again. Owners, Melanie & Joe, Honest-1 Auto Care.

- Honest-1 Auto Care South Elgin
5

Very informative , excellent explanation of problem and extremely professional!! Super quick and reasonable prices!! They went above and beyond inspecting everything on my car to ease my mind about my daughters upcoming road trip!! Thank you guys!!

5

Everything went well.

5

Don, thanks for the 5-star review and thanks for allowing us to take care of the brakes on your 2003 Toyota Sienna LE. Owners, Melanie & Joe, Honest-1 Auto Care.

- Honest-1 Auto Care South Elgin
4

I've Driven by this place dozens of times and never stopped, until recently as i needed my air conditioning serviced as it had a slow leak and it stopped working, so i thought I'd try them bout.They filled my car a/c with refrigerant and u-v dye and my a/c worked fine. They kept my car overnight to try and locate the leak and couldn't find it, so They released my car back to me, so i could drive it for a week and return to have the leak rechecked. When i returned after a week, They found two leaks, one in the valve stem on the low pressure suction side and also a compressor seal leak. They fixed it for a fair price imho and the repair has a warranty for 36 Months/36,000miles for a piece of mind. They communicate well with customers using your smart phone with a texting and email. When they found my leak, they sent me a text they found the leak and an email with pictures of the leak. My first experience was positive and felt i was treated fairly and honestly and I already referred them to a friend. They have a comfortable waiting room that's more like a lounge with complementary cans of Soda and juice for kids with a kids play area too and snacks too. They have a complinentary shuttle too if you live close by and You can drop off your car and they'll text you when it's ready or just call them. They work on trucks and cars. I'd recomend that you try them out if you're in need of a car or truck repair I'll likely return if i need their services. Try them out today. they are also wheel chair accessible. I may update in 2021 if my a/c repair holds out or not.

4

I've Driven by this place dozens of times and never stopped, until recently as i needed my air conditioning serviced as it had a slow leak and it stopped working, so i thought I'd try them bout.They filled my car a/c with refrigerant and u-v dye and my a/c worked fine. They kept my car overnight to try and locate the leak and couldn't find it, so They released my car back to me, so i could drive it for a week and return to have the leak rechecked. When i returned after a week, They found two leaks, one in the valve stem on the low pressure suction side and also a compressor seal leak. They fixed it for a fair price imho and the repair has a warranty for 36 months, 4k miles for a piece of mind. They communicate well with customers using your smart phone with a text and email. When they found my leak, they sent me a text they found the leak and an email with pictures of the leak. My first experience was positive and felt i was treated fairly and honestly and I already referred them to a friend. They have a comfortable waiting room with complementary cans of Soda and juice for kids with a kids play area too . They have a shuttle if you live close by and You can drop off your car and they'll text you when it's ready or just call them. They work on trucks and cars. I'd recomend that you try them out if you're in need of a car repair I'll likely return if i need their services. Try them out today they are also wheel chair accessible may update in 2021 if my a/c repair holds out or not.

5

What I really like about Honest 1. is that they will not allow your car to leave the shop unfinished. They stand by their work .

5

We were very happy with Ramon and the rest of the staff's work on our older car. They were able to figure out a problem that other shop's we have brought the car to have not figured out. They did the work timely and even though an unforeseen issue came up that needed to be fixed, they did it and were able to keep the price reasonable. We will be taking our cars to them in the future!

5

Kaleigh, thank you for the 5-star review. We appreciate you taking the time to let us know we are doing a great job for our customers. Thanks, Owners, Melanie & Joe Koehnen, Honest-1 South Elgin.

- Honest-1 Auto Care South Elgin
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